What people are saying about us...


Elkins Residents COVID-19 Touch Base 200325

Update March 26, 2020

Dear Residents:

Health, Social Distancing, CDC Guidelines and the “Stay at Home” Order

We hope you, your family, your friends, and everyone else you know are doing well, staying healthy, and practicing social distancing and hand washing among the other important CDC Recommendations.

As you likely know, Governor Holcomb has issued a “stay-at-home” order.” The Governor’s office has a FAQ page about the order as well as about Coronavirus in Indiana which you may find helpful in determining what you can and cannot do.

We have all had to make alterations to the way we handle daily life and hopefully the CDC Recommendations and the Governor’s FAQs about sheltering and Coronavirus are helpful if you have not seen them already.

Carry Out Food and Supporting Area Restaurants

Two things that are allowed right now are to go to groceries to obtain essentials, and to get carry out food from the many area restaurants that are offering food for delivery or “to go.” Some do have reduced hours and are operating with reduced operations/staff. Check the list and call ahead. These restaurants are struggling as well, so, if it fits your plans, it would help them too.

Curb side pick up is an option at many stores now, check their websites, and pickup and/or delivery with Instacart and similar services may be of interest. Kroger and Walmart are currently offering curbside pickup. Aldi’s delivers groceries.  Also, the Bloomington & Rural Transit will deliver medications and groceries.

We are now fully work-from-home but remain here for you!

Elkins Apartments is now fully working remotely. But wherever each of our “here” happens to be, we remain here for you. Phones are now transitioned and will be answered as best we can but we strongly suggest you continue to submit any inquiries or maintenance requests via the portal. It will be faster and much easier to track.

Emergency/Essential Work Only

As a reminder, additionally to protect the health of our residents and staff, and to allow maintenance to follow the CDC Recommendations and the Governors orders, we have switched to addressing only emergency/essential maintenance. Hint clogged kitchen sinks and other drains, running toilets, are not an emergencies/essentials (and are actually usually something that is your responsibility AND something you can often handle yourself and save some money too).

And Check the FAQS for all maintenance. You can DIY in most cases.

We have a really great set of FAQs about maintenance. People who don’t live with us link to them all the time. Some folks steal them and try to pass off as their own. Take a look. AND if you have a maintenance non-emergency that isn’t covered, let us know and we can try to walk you through it. Many things are easier than you think. You can do it!

Submit Non-Emergency Too

For all maintenance you don’t handle yourself, please go ahead and submit a work order so we can track it. If you submit one and then figure it out, let us know too. We will do everything we can to help you with issues you may encounter.

How can we help?

Again, we remain available to help during our normal business hours and often outside them. Send us a note. Submit a ticket. We will do what we can. How can we help you?

And please, let’s all do our best to follow the CDC and Governors’ office recommendations as well as those noted by the Bloomington Housing Authority to reduce risk and support prevention in Bloomington.

And if YOU find something that might be helpful to everyone, please let us know. Delivery? Something to do while sheltered at home? Tips? We’d love to hear from you. We are truly all in this together.

Thank you! Stay safe, stay healthy,
Team Elkins

Links from this message that may be useful:

https://www.cdc.gov/coronavirus/2019-ncov/index.html

https://www.in.gov/gov/3232.htm

https://coronavirus.in.gov/

https://indianapublicmedia.org/news/resources-bloomington-restaurant-coronavirus-accommodations.php

https://www.aldi.us/en/shop-now/grocery-delivery/

https://elkinsapartments.com/what-is-an-emergency-and-what-isnt/

https://elkinsapartments.com/faq/

Nothing but good things…

Nothing but good things to say about this place. The rental was extremely clean when we moved in. The maintenance guy was always there to fix anything in a timely fashion. Definitely recommend Elkins for any student renting in Bloomington.

Marni V via Google on 09/12/2019

Loved Elkins!

Loved Elkins! The house was clean and all appliances worked well. They were very attentive to renter needs and always replied quickly.

Maddie H. via Google on 09/17/2018

Impressed by the professionalism….

Hello. I wanted to give positive feedback and say my dryer is working perfectly fine again! Work all done while I wasn’t there and the workers did a great job on fixing the issue while keeping the apartment intact and left a note saying they had stopped by. Impressed by the professionalism.

 

Jake L. via Unsolicited Email from a Work Order on 09/17/2018

…Nothing but nice…

Thanks so much- that would be great! Every time my roommates or myself have reached out Elkins you guys have been nothing but nice and helpful and we really appreciate!

Sierra S. via Email on 07/17/2018

Made my senior year a great experience!

Elkins Apartments made my senior year a great experience! My 3 roommates and I rented a beautiful home on Highland Avenue and enjoyed every memory made there. Elkins always responded to every need in a timely matter and was eager to help us with any questions that we had! I highly recommend them for renting in Bloomington!

Ariel S. via Google Reviews on 02/07/2018

Actually listen to feedback. Would recommend.

Nice facilities, good customer service, and actually listen to feedback. Would recommend.

Xavier M. via Google Reviews on 05/28/2017

Perfect Location. Got our full deposit back. Amazing!

Great house with casual wear n tear, but that is typical of the older properties on the south side of campus. Rented out 501 S. Fess and it was a perfect location. We had a few minor issues with maintenance, but other than that it was a great service and cozy home. We even got our full security deposit back. That’s amazing. Thanks for helping me close out my senior year.

Erika J. via Google Reviews

Some of the best deals in town

I lived with Elkins for three years during my time as a student at IU. They were always very helpful with any issues I had and acted in a very friendly and professional manner. Compared to some of the other property companies I lived with, their rental prices are some of the best deals in town.

Tom R. via Google on 09/01/2017

From Japan to Indiana, best apartment we’ve lived in…

Fantastic apartment landlords! Elkins Apartments (specifically Hillside Dr.) were the best apartment that we’ve lived out so far. From Japan to Maryland to Indiana, Elkins always went out of their way to assist us (apartment search and maintenance) that I’m kind of bummed to be leaving. The office staff were always kind and friendly to my wife and I.  The property was pretty sweet and given the price it made it all the sweeter Best part is that it was near Bryan Park and only a 5 minutes away from campus. If your looking for a great apartment definitely check out Elkins!

Andrew H. via Google Reviews on 08/12/2017

Abided by our shoe cover rules!

The office staff were always kind and friendly to my wife and I. When they would come to check on the apartments or show the apartments, they were always courteous and abided by our shoe cover rules. The maintenance staff was also on point. Our water heater blew and ended up soaking our carpet. They maintenance staff showed up in 10 minutes and over the next day, fixed the water heater, replaced carpet, dried out the apartment, and replaced anything that might be damaged.

Google User via Google Reviews

Ease of dealing with the property managers

Living in my place again for senior year after the ease of dealing with the property managers. If we ever feel like we are being wronged we just bring it up in a civil way and it’s always resolved. Have worked directly with the owner and he’s always making sure we’re satisfied with our place!

The perfect place to call home…

My apartment is beautiful and the perfect place to call home. Not to mention the prompt responses to the few concerns and issues I had with the apartment made me feel really good about where I am living.

Katelynn W. via Google Reviews on 11/04/2017

Responsive and friendly staff

Lived in the townhouse off Parkridge with my roommates for a year. I had a great experience while staying here. Responsive and friendly staff, flexible and understanding. I’d recommend staying here to anyone.

Matthew P. via Google Reviews on 02/10/2018

Not having parents around when things go wrong isn’t so daunting….

Thank you so much for responding to our maintenance requests in such a timely manner! Not having our parents around when things go wrong isn’t so daunting when we have you and your great team to help us out. We really appreciate all the work you’ve done for us since we’ve moved in!

Phoebe H. via Email on 03/23/2018